Privacy Policy
This Privacy Policy explains how clt-lefkada.gr collects, uses and protects personal data when you browse the website, submit a contact form or request information about a CLT project.
1. Controller
For the purposes of this page, controller means the business that operates the website CLT Greece - CLT Lefkada and manages the requests made through it.
- Contact email: info@clt-lefkada.gr
If you wish to exercise a GDPR right or correct/delete data, please provide sufficient identification in your request so that we can process it securely.
2. What data we collect
We may only collect the data necessary for the communication and initial assessment of your project, such as:
- contact information such as name, email and any additional information you choose to send us through a form or other communication,
- details of your request, such as project area, maturity stage, home or investment description and any files or additional information you send us;
- technical data necessary for the operation of the website, such as IP address, date/time of access, browser, operating system and basic hosting logs.
We do not intentionally ask for special categories of personal data and please do not send us such data unless it is absolutely necessary and there is prior agreement.
3. Processing purposes and legal bases
| Purpose | Answering queries, closing communication and providing initial information on CLT / mass timber solutions. |
|---|---|
| Legal basis | Taking measures at the request of the interested party before the possible conclusion of a contract and legitimate interest to manage business communication. |
| Additional use | Technical pre-costing, project feasibility assessment, communication history maintenance and website security protection. |
We do not use your data for unrelated purposes and do not sell personal data to third parties.
4. Notification and Recipients
Data may only be accessible to the extent required by:
- relevant internal staff or authorized partners handling your request;
- providers of hosting, website technical support or form management, subject to appropriate contractual confidentiality commitments,
- legal or public bodies when required by law.
We do not share personal data for independent commercial exploitation by third parties.
5. Retention Time
We retain your information only for as long as is necessary in relation to the purpose for which it was collected.
- contact requests and form data: for as long as is necessary for us to respond and reasonably monitor the progress of the request;
- technical security logs: for a limited period of time, as required for security, problem diagnosis or compliance;
- data linked to a contractual or fiscal obligation: for as long as required by applicable law.
6. Your Rights
According to the General Data Protection Regulation (GDPR), you can request:
- access to the data concerning you,
- correction of inaccurate or incomplete data,
- delete data when they are no longer necessary or when there is no other lawful basis for processing;
- restriction of processing,
- objection to processing based on legitimate interest,
- data portability, where applicable.
You also have the right to file a complaint with the Greek Authority for the Protection of Personal Data, if you consider that the processing violates the applicable legislation.
7. Cookies and technical data
The website uses strictly necessary technical cookies or similar technologies for basic operation, security and correct submission of forms. In addition, we use Google Analytics to understand website usage, measure traffic and improve its content and performance.
Google Analytics may collect information such as pages you visit, time spent, basic device/browser technical characteristics, anonymous or pseudonymized usage data and general traffic statistics. Where required by law, the use of non-necessary cookies or analytics tools requires prior information and consent.
The servers may also record basic technical logs for security, stability and malicious usage detection purposes.
8. Communication about privacy issues
For any request regarding your personal data or for clarifications on this policy, you can contact the contact person responsible for GDPR issues:
- Iliana Kostaki: GDPR Contact Person
- Telephone: +30 694 248 9034
- Email: info@clt-lefkada.gr